There are issues with forwarding emails sent via the feedback forms to our customer service. Messages sent through the feedback form on our website are not reaching our feedback system. Our system provider is currently investigating the matter. We apologize for the delay in responding to feedback.
For urgent matters, you can call our customer service at 08 5584 0400 Mon-Fri from 8:00 to 16:00. Our customer service phone is answered by Oulu10, which handles our ticket sales.